Case structure
Matters hold the record: subjects, facts, notes, files, tasks, messages, reports, timelines, and operational activity.
Knox brings casework, documents, messages, tasks, schedules, reports, client access, and live collaboration into one controlled platform. It is built for teams that need the work to stay connected from intake through delivery.
Case-based operations break down when facts live in one system, files in another, messages in another, reports somewhere else, and client updates in a separate channel. Knox creates a single operating surface where the record, the workflow, and the people remain connected.
Knox is organized around the way operational teams actually move: matters are opened, facts are captured, documents are reviewed, tasks are assigned, deadlines are tracked, reports are produced, and clients receive controlled visibility.
Matters hold the record: subjects, facts, notes, files, tasks, messages, reports, timelines, and operational activity.
Admins, investigators, clients, contacts, and team members see only what their role and assignment allow.
Tasks, status changes, schedules, messages, reviews, and document handling stay close to the matters they affect.
Reports, packets, summaries, exhibits, updates, and client-ready deliverables can be produced from structured work.
The Operations Desk gives users an immediate read on active matters, priority work, recent messages, uploaded documents, open tasks, and live presence. It is the platform’s control surface.
The case workspace keeps facts, subjects, documents, tasks, notes, communications, timeline movement, reporting, and client visibility tied to the matter instead of scattered across separate tools.
Uploads, metadata, review status, notes, tags, matter grouping, and document activity remain inside the same environment as the case they support.
Knox captures operational activity as the matter develops: document uploads, messages, task completion, notes, schedule changes, report work, and other case-level actions.
Scheduling belongs close to the case. Knox keeps calendar events, meetings, reminders, invitations, and matter-linked deadlines inside the same controlled environment as the work.
Court links, jurisdictional destinations, saved references, and frequently used support resources can live inside Knox so users spend less time leaving the operating surface.
Knox is not a shared folder with a dashboard placed over it. It is a controlled operating environment where users, matters, files, messages, schedules, reports, and client access are governed by role and context.
Knox gives operational teams a platform for cases, documents, schedules, reports, client access, live collaboration, and the record behind the work.
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